Subprocessors
A subprocessor is defined as a third party who is authorised under our terms to have access to and process Customer Personal Data in order to provide parts of our services and any related technical support. Vendors without access to Customer Personal Data are not listed.
Salesroom uses the following third party subprocessors to run the Salesroom Platform (the service). Where possible we establish GDPR-compliant data processing agreements with each subprocessor, extending GDPR safeguards everywhere personal data is processed. When a subprocessor is added customers will be informed.
Some vendors require you to Contact Us before we can share their DPA. Learn more about our Terms & Conditions and Privacy Policy
Name
DPA
Location
Data
Data Retention
Level
Terms & Conditions
USA
All Data
No Data Stored
ISO27001
On Request
USA
Email
First Name
Last Name
Notes
Chat Messages
Transcription
Profile Photo
Location
On Request
ISO27001
Attached
USA
Email
First Name
Last Name
Notes
Chat Messages
Recordings
On Request
ISO27001
Attached
USA
Email
First Name
Last Name
Profile Photo
No Data Stored
ISO27001
Attached
USA
Secure Video Stream
Recordings
No Data Stored
ISO27001
Attached
USA
Transcription
30 Days or Less
SOC2 Type 2
Terms & Conditions
USA
Transcription
No Data Stored
SOC2 Type 2
Attached
USA
Email
First Name
Last Name
IP Address
Profile Photo
Location
On Request
ISO27001
Attached
USA
Recordings
On Request
SOC2 Type 1
Attached
USA
First Name
Last Name
On Request
SOC2 Type 2
Attached
USA
Email
On Request
SOC2 Type 2
Attached
USA
Email
On Request
SOC2 Type 2
Attached
USA
Email
First Name
Last Name
On Request
SOC2 Type 2
Attached
USA
Email
First Name
Last Name
30 Days or Less
ISO27001
Attached
USA
Pseudonymized Behaviour
30 Days or Less
ISO27001
Attached
USA
Location
Pseudonymized Behaviour
On Request
ISO27001
Attached
USA
Pseudonymized Behaviour
30 Days or Less
ISO27001
Attached
USA
Behaviour
Email
30 Days or Less
ISO27001
Attached
USA
Pseudonymized Behaviour
No Data Stored
ISO27001
Attached
USA
Email
First Name
Last Name
Location
Support Content
On Request
Attached
USA
Email
First Name
Last Name
On Request
SOC2 Type 2
Attached
USA
Email
First Name
Last Name
On Request
ISO27001
Attached
USA
Email
First Name
Last Name
Support Content
30 Days or Less
SOC2 Type 2
On Request
USA
Email
First Name
Last Name
Location
Behaviour
Support Content
On Request
ISO27001
Terms & Conditions
Romania
First Name
Last Name
30 Days or Less
Attached
USA
IP Address
No Data Stored
SOC2 Type 2
Terms & Conditions
USA
All Data
No Data Stored under Salesroom control
SOC2 Type 2
Terms & Conditions
USA
All Data
30 Days or Less
SOC2 Type 2
Terms & Conditions
USA
Recordings
30 Days or Less
SOC2 Type 2
Terms & Conditions
USA
All Data
No Data Stored under Salesroom control
ISO27001
Terms & Conditions
USA
All Data
No Data Stored under Salesroom control
SOC2 Type 2